Missourians seeking food aid have seen call center wait times increase over the summer

Missourians seeking food aid have seen call center wait times increase over the summer

In May, Missouri residents requesting food assistance over the phone had to wait an average of 56 minutes to reach the required interview process, a time a federal judge ruled “unacceptably long.” Yet over the summer, wait times have continued to rise each month, according to data obtained this week by The Independent. Callers to …

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