Talend Helps HCF Drive Cloud Data Modernization Initiatives

Talend announced that HCF is driving its cloud data modernization initiatives with Talend technology.

Implementing Talend is said to have succeeded in improving HCF’s overall agility, confidence in data-driven decision-making, and efficiency across the organization to better serve its customers.

HCF is now in the second phase of its digital transformation, where it is implementing AI, machine learning and advanced analytics into the BI generation and reporting process to mitigate risk and improve business strategies.

Four years ago, the company said it began its data modernization campaign with a focus on using its data in innovative ways to improve the quality of care for its 1.8 million members. She also set out to analyze the affordability and value of her services and drive organizational growth.

“When we launched our transformation, we recognized that data was key to HCF’s future and that our current systems were simply inadequate,” said Amiet Dhagat, Head of Data Services and Artificial Intelligence, HCF.

“With the implementation of data modernization, we are now able to deliver services for use cases across the enterprise. We now have a single, central source of information instantly accessible, and Talend is extensible to core enterprise business processes.”

Previously, HCF’s data environment was siloed, with no single source of truth, and limited in its ability to scale and support new use cases. HCF implemented a metadata-based ingestion framework that merged the capabilities of Talend, Snowflake, and AWS as the core of its cloud-based infrastructure.

Talend was selected to replace multiple previous data integration tools and implement effective data quality measures. The new architecture was found to allow the team to create a single source of truth for various data sources and increase the accessibility of that data by making it cloud native.

Dhagat says HCF started seeing significant results in 2021, which helped facilitate workflow and growth.

“We were able to consolidate 68,000 reports into 300 concise reports drawn from more than 100 dashboards, all of which relied on the same single, central source of information,” he says.

“Now our leaders can trust the insights they get from the analytics team, which in turn creates a win for our clients, who get better coverage and value from our services.”

HCF also began the second phase of its transformation, integrating more AI, machine learning and advanced analytics into the BI generation and reporting process.

These new capabilities would deliver additional business value in many forms, ranging from new insights on fraud, integrity, waste and abuse, to more personalized digital marketing campaigns that better leverage segments and buy-and-hold strategies. cost-effective media conversion.

“In an increasingly competitive and changing market environment, companies rely on sound data to be agile in order to improve and extend customer services, create efficient business processes and identify opportunities. growth,” said Mark Fazackerley, Regional Vice President, Australia and New Zealand, Talend.

“HCF’s data journey and accomplishments exemplify the organization-wide benefits of data health with the right approach and solutions. We will be there to support them as they continue to innovate and achieve the desired results of their transformation initiatives.”